Dell Tech Support Engineer III in Cairo, Egypt

Job Description:

GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Cust

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Critical Hiring Criteria:

  • Ability to work in a high-pressure environment.

  • Customer Service skill.

  • Troubleshooting skills.

  • Customer focused.

  • Interpersonal skills.

  • Presentation skills.

  • Understanding of EMC's products and their value added to the customer.

Functional Area(s):

Customer Service & Support, Technical Support

Business:

RSA

Business Unit:

400 - SECURITY

Location:

Egypt - Cairo

AutoReqId:

179505BR